about us
Injection Equipment
Punching Machine
Electroplate
Electroplate
Grinding
Quenching
Crimping
Flange Fixing Installation
Ultrawave PACKING
Customer inquiry
1. Check what kind of products you need .
2. Send all information and requirements to us .
Reply
1. Reply by email .
2. IM applications: WhatsApp , Skype , Wechat , Linkedin , Facebook , Twitter
Details communication
1. According customer design scheme .
2. According to the customer provides the data, our service team are responsible for the details
Preparation before placing order
1. Confirm quotation .
2. Draft Proforma Invoice and Contract
Shipments
1. Balance confirmation .
2. Packing .
3. Label the marks .
4. Confirm the consignee information .
5. Contact the logistics and arrange the delivery
Quality
1. Quality inspection .
2. Quality testing and quality Certifications.
Production
Refer to the Confirmed Design drawings
Confirm order
1. Confirm payment terms .
2. Lead time .
3. Goods Certificate
Logistics tracking
1. Follow up the tracking information and inform the customers .
2. Send all documents of customs clearance.
3. Confirm the goods has been received .
Installation
1. Send the installation details to customers .
2. Providing 24h online installation service .
Customer feedback
1. Send Usage for the record table to customers .
2. Timely feedback the customer evaluation .
3. Feedback to the company, specify the improvement plan .
Further cooperation
1. After sale service provided , quick response with 24h*7d .
2. New products recommended .
3. Latest sales promotions and order discount informed .
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